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Monique Cleveland
 
 

Content Developer

Objective

To create data-driven, performance-focused learning solutions that empower users and improve organizational outcomes. With expertise in adult learning theory, multimedia design, and UX, I craft engaging training experiences across digital and instructor-led formats. I collaborate cross-functionally to conduct needs analyses, align training with business goals, and measure impact through feedback and analytics.

 

Skills

Instructional Design: Articulate Storyline, Rise, Adobe Captivate
Visual Design: Photoshop, Illustrator, Adobe XD, Canva, Vyond Animation
UX & Prototyping: Figma, Google UX Certification
Delivery Formats: eLearning, Video, ILT/VILT, Job Aids, Infographics
Tools: Google Workspace, Microsoft Office
Voiceover & Self-Narration

 

Education

M.Ed. in Learning Design & Technology (Training & Development)
University of North Carolina at Charlotte
Google UX Design Certificate
Art Education Licensure K–12 – East Carolina University
B.A. in Art & Design – North Carolina State University

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Experience

Victra – Instructional Designer

Raleigh, NC | May – Oct 2025

  • Conducted needs analysis with SMEs and stakeholders to design performance-based training solutions for national field teams.
     

  • Developed scenario-based eLearning and interactive simulations using Articulate Storyline to address operational knowledge gaps.
     

  • Created go-to-market learning assets for product launches and promotions, improving time-to-competency.
     

  • Led virtual “Train the Trainer” sessions, aligning content delivery with internal communication strategies.
     

  • Designed infographics, video explainers, and microlearning assets to support just-in-time learning and knowledge retention.
     

  • Measured training effectiveness using surveys, learner feedback, and usage analytics to inform iterative improvements.
     

eParamus – Instructional Design Intern

Raleigh, NC | Jan – May 2025

  • Applied Measurable Instructional Design (MID) methodology to create performance-aligned learning interventions.
     

  • Built a multi-module training program in the IMPACT platform, incorporating pre-, post-, and transfer-level assessments.
     

  • Developed responsive eLearning modules in Articulate Rise, supporting user adoption of internal systems.
     

UNC Charlotte – Instructional Design Intern

Charlotte, NC | May – Aug 2024

  • Partnered with cross-functional stakeholders to conduct needs analysis and develop a digital training experience for parental leave policies.
     

  • Created accessible, mobile-responsive eLearning in Rise and animated explainers in Vyond, boosting policy awareness and compliance.
     

NC Department of Public Instruction – Standards Writing Team

Remote | Jul 2021 – Jul 2023

  • Collaborated with educators and policymakers to revise K–12 arts standards, aligning content with educational trends and user needs.
     

  • Led design and rollout planning for new curriculum frameworks with a focus on usability and performance outcomes.
     

Wake County Public Schools – Visual Arts Instructor

Raleigh, NC | Aug 2012 – May 2025

  • Developed differentiated instruction using multimedia and learner-centered design principles.
     

  • Created performance-based assessments, job aids, and visual resources to improve student engagement and mastery.
     

Specialist Team Lead
Aug 2023 – May 2025

  • Coached educators on instructional design strategies grounded in data analysis and learner performance.
     

  • Facilitated cross-functional planning to align instructional goals and district-wide initiatives.

 

 

Awards & Recognition

  • Featured in The Design Network: "Commissioned – A Fusion in Floral"
     

  • Diane Kent Parker First-Year Teacher of the Year
     

  • 3rd Place – NC State Fair (Painting & Photography)

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