Monique Cleveland
Content Developer

Objective
To create data-driven, performance-focused learning solutions that empower users and improve organizational outcomes. With expertise in adult learning theory, multimedia design, and UX, I craft engaging training experiences across digital and instructor-led formats. I collaborate cross-functionally to conduct needs analyses, align training with business goals, and measure impact through feedback and analytics.
Skills
Instructional Design: Articulate Storyline, Rise, Adobe Captivate
Visual Design: Photoshop, Illustrator, Adobe XD, Canva, Vyond Animation
UX & Prototyping: Figma, Google UX Certification
Delivery Formats: eLearning, Video, ILT/VILT, Job Aids, Infographics
Tools: Google Workspace, Microsoft Office
Voiceover & Self-Narration
Education
M.Ed. in Learning Design & Technology (Training & Development)
University of North Carolina at Charlotte
Google UX Design Certificate
Art Education Licensure K–12 – East Carolina University
B.A. in Art & Design – North Carolina State University
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Experience
Victra – Instructional Designer
Raleigh, NC | May – Oct 2025
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Conducted needs analysis with SMEs and stakeholders to design performance-based training solutions for national field teams.
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Developed scenario-based eLearning and interactive simulations using Articulate Storyline to address operational knowledge gaps.
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Created go-to-market learning assets for product launches and promotions, improving time-to-competency.
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Led virtual “Train the Trainer” sessions, aligning content delivery with internal communication strategies.
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Designed infographics, video explainers, and microlearning assets to support just-in-time learning and knowledge retention.
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Measured training effectiveness using surveys, learner feedback, and usage analytics to inform iterative improvements.
eParamus – Instructional Design Intern
Raleigh, NC | Jan – May 2025
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Applied Measurable Instructional Design (MID) methodology to create performance-aligned learning interventions.
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Built a multi-module training program in the IMPACT platform, incorporating pre-, post-, and transfer-level assessments.
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Developed responsive eLearning modules in Articulate Rise, supporting user adoption of internal systems.
UNC Charlotte – Instructional Design Intern
Charlotte, NC | May – Aug 2024
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Partnered with cross-functional stakeholders to conduct needs analysis and develop a digital training experience for parental leave policies.
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Created accessible, mobile-responsive eLearning in Rise and animated explainers in Vyond, boosting policy awareness and compliance.
NC Department of Public Instruction – Standards Writing Team
Remote | Jul 2021 – Jul 2023
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Collaborated with educators and policymakers to revise K–12 arts standards, aligning content with educational trends and user needs.
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Led design and rollout planning for new curriculum frameworks with a focus on usability and performance outcomes.
Wake County Public Schools – Visual Arts Instructor
Raleigh, NC | Aug 2012 – May 2025
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Developed differentiated instruction using multimedia and learner-centered design principles.
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Created performance-based assessments, job aids, and visual resources to improve student engagement and mastery.
Specialist Team Lead
Aug 2023 – May 2025
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Coached educators on instructional design strategies grounded in data analysis and learner performance.
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Facilitated cross-functional planning to align instructional goals and district-wide initiatives.
Awards & Recognition
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Featured in The Design Network: "Commissioned – A Fusion in Floral"
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Diane Kent Parker First-Year Teacher of the Year
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3rd Place – NC State Fair (Painting & Photography)